At Precision Welding Group, customer satisfaction is important to us. However, due to the nature of our products—industrial machinery and specialized equipment—all returns and refund requests are handled on a case-by-case basis.

If you are not satisfied with your purchase or have received a damaged or incorrect item, please contact us directly to discuss your situation. We’ll work with you to determine the best resolution based on the condition of the equipment, time since delivery, and other relevant factors.

To initiate a return or refund request, please contact us at:
Phone: 678-845-6261
Contact Form: https://precisionweldinggroup.com/contact-us/

Please do not ship any items back without prior authorization from our team, as unauthorized returns may not be accepted or refunded.

Thank you for your understanding and for choosing Precision Welding Group.